Available Services

Operational Excellence and Performance Improvement

We help hotels and hospitality assets achieve sustainable profitability by refining how they operate day to day. From process audits to performance metrics, we focus on building lean, agile systems that enhance guest experience, reduce inefficiency, and increase margins.
Typical engagements: Operational audits, cost and revenue optimization, SOP development, KPI dashboards, service design.

Short-Term Rental & Lifestyle Portfolio Development

The lines between hotels and home hospitality are blurring. Frontier helps investors and operators create distinctive, high-performing short-term rental portfolios that meet modern traveler expectations.
Typical engagements: STR brand creation, market entry and setup, operational systems, guest experience frameworks, pricing and distribution strategy.

Brand, Culture & Guest Experience Alignment

We believe great hospitality starts with culture. Frontier helps owners and management teams align internal values, guest experience, and brand promise — ensuring every interaction feels intentional and authentic.

Typical engagements: Brand storytelling, CODE workshops (Culture–Operations–Design–Experience), service culture training, guest journey mapping.

 Concept Development & Repositioning

We work with owners and developers to create new concepts or reimagine existing properties for changing markets. By combining strategic insight with operational practicality, we turn ideas into viable, profitable destinations.
Typical engagements: Feasibility studies, concept creation, market positioning, F&B strategy, boutique transformation roadmaps.

Owner Advisory & Asset Management

Drawing on firsthand ownership experience, we guide investors through the complexities of operating and growing hospitality assets. We provide strategic clarity, governance structures, and performance oversight to help owners unlock long-term value.
Typical engagements: Owner representation, GM performance management, asset performance reviews, CapEx and ROI planning, pre-opening or repositioning strategy.

Advisory Retainers & Executive Coaching

For owners or general managers seeking continuous improvement, Frontier offers ongoing advisory support. Through structured monthly sessions, we track progress, refine strategy, and mentor leaders to build agile, high-performing teams.
Typical engagements: GM mentorship, leadership coaching, performance review cycles, management development, owner–operator alignment.